Authors
Ghada Elkhawaga, Omar M Elzeki, Mervat Abu-Elkheir, Manfred Reichert
Publication date
2024/1/22
Journal
IEEE Transactions on Artificial Intelligence
Volume
5
Issue
4
Pages
1458-1472
Publisher
IEEE
Description
As a use case of process mining, predictive process monitoring (PPM) aims to provide information on the future course of running business process instances. A large number of available PPM approaches adopt predictive models based on machine learning (ML). With the improved efficiency and accuracy of ML models usually being coupled with increasing complexity, their understandability becomes compromised. Having the user at the center of attention, various eXplainable artificial intelligence (XAI) methods emerged to provide users with explanations of the reasoning process of an ML model. Though there is a growing interest in applying XAI methods to PPM results, various proposals have been made to evaluate explanations according to different criteria. In this article, we propose an approach to quantitatively evaluate XAI methods concerning their ability to reflect the facts learned from the underlying stores …
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Scholar articles
G Elkhawaga, OM Elzeki, M Abu-Elkheir, M Reichert - IEEE Transactions on Artificial Intelligence, 2024